Ms. Freeman has more than 30 years of health claims, quality, and risk experience within a Fortune 500 company as a claims consultant and expert witness. She boasts a strong track record of insurance claims review, management, and innovation. She is the founding member of Expert Consulting Services, LLC, assisting both plaintiffs and defendants with consulting and expert witness work when a disability, long-term care, major medical, or Medicare supplement insurance claim has been denied. Many of Ms. Freeman’s cases have been settled without trial due to the strength and veracity of her reports. She also offers speaking engagements and training for both external and internal teams.

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Ms. Freeman’s areas of expertise include:

  • Expert witness – report writing, deposition, and trial testimony
  • Claims examining
  • Claims consulting
  • Claims litigation
  • Internal/external audits
  • Appeal management
  • Mediation and arbitration
  • Dispute resolution presenter and panel member
  • Hybrid insurance products
  • Fraud prevention
  • Case management
  • Quality and risk management
  • Subrogation and settlement determinations
  • Data management and analytical analysis

Career Achievements and Affiliations

  • Long-term Care International Forum (LTCIF) – Officer
  • Intercompany Long-term Care Insurance Conference, Inc. (ILTCI) – member and speaker
  • Long-term Care Claims Advisory Group (LTCCA) – member
  • FLMI (Fellow, Life Management Institute) designation
  • FLHC (Fellow, Life and Health Claims) designation
  • ACS (Associate, Customer Service) designation
  • HIAA (Health Insurance Association of America) designation
  • Lean Six Sigma Black Belt
  • Led multiple process improvement initiatives to create workflow efficiencies, reduce cycle time, increase both production and quality, and save millions of dollars

Rebecca Freeman

I have a passion for this important work, as it allows me to bridge the chasms of doubt with the foundations of expertise and craft a narrative that unveils the truth.